Loan Manager is a new solution from Microsoft to digitize and optimize interactions with customers and collaboration between colleagues. It includes solutions for appointment scheduling, virtual customer meetings, managing tasks, documents, approvals and team collaboration. Part of the Microsoft Cloud for Financial Services, Loan Manager typically cuts loan application times by up to 33% and can improve end-to-end productivity by 10-15%. In addition, customers are more satisfied as they are better informed about the progress of their application at every stage.
Publicis Sapient helped shape the development of Loan Manager, and now we’re working with retail and commercial financial services firms to transform their approach to lending.